Knet Services

POS Services

Helpful Hints
Artema Helpful Hints


Knet sale transaction

READY
 
Swipe card in card reader with the magnetic strip down and to
the left.
Please Wait  
Sale Amount Key in the purchase amount on the terminal and press ENTER
(e.g. KD. 10.250 will be entered as 10250.)
Customer PIN Entry
Amount
Amount is displayed. if customer agrees on the amount he/she must key in his PIN number and press "ENTER"
CUSTOMER PIN AMOUNT Amount is displayed. if customer agrees on the amount he/she
must key in his PIN number and press ENTER.
Enter PIN
Knet
Dialing
Approved
Processing
Terminal communicates with the bank, then receipt is printed.
When transaction is approved the terminal will display "APPROVED".
READY Transaction Completed
NOTE 1. Ask for customer's signature on the receipt and confirm it
with signed one on his card.
2. In case of  Visa or Master card, POS may request for select
language, without a need for a password.
3. On successful, POS will print two copies of  the receipt, one
for merchant and one for the customer.
 
In all KNET card transactions, the customers should not be requested to sign on the receipt
NOTE: If the terminal consistently fails to read a customer's card, the transaction cannot proceed. An alternative method of payment should be requested and the customer advised to contact his bank and have the card checked. Should the terminal continuously fail to successfully read all cards contact the KNET service help desk.